group (n)~ A collection of users computers contacts and other groups t…
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group (n)~ A collection of users computers contacts and other groups that is used as security or as e-mail distribution collections. Distribution groups are used only for e-mail. Security groups are used both to grant access to resources and as e-mail distribution lists. group (n)~ A set of agents who handle calls. Each group defines a routing method (how should the agents be contacted) and some presence policies (when should the agents be contacted or whether agents are formal or informal agents).